Terms and Conditions

This document outlines the rules and policies for using our website. By accessing or using the website, you agree to these terms. If you do not agree, please discontinue use.

Eligibility Requirements

  • Users must be 18 years or older to use or purchase products on the website.

Account Management and Security

  • Registration: Provide accurate personal information for account creation.
  • Security: You are responsible for maintaining the security of your account and password. We are not liable for any unauthorized activity on your account.

Payment Responsibilities and Charges

  • You are responsible for all charges under your account.
  • In cases of non-payment or fraudulent transactions, we may suspend or terminate your account and seek legal action if necessary.

Website Availability and Changes

  • We may modify or discontinue parts of the website at any time without notice. Product information may not always be accurate due to errors or updates.

Unauthorized Use and Activities

  • Prohibited uses include illegal activities, unauthorized copying, and commercial exploitation of website content.

Internet Security Measures

  • We strive to ensure website security but cannot guarantee the protection of information transmitted over the internet.

Termination and Data Deletion

  • We may terminate your account and delete your data upon termination of this Agreement. You are liable for any costs incurred before termination.

Legal Jurisdiction and Governing Law

  • This Agreement is governed by the laws of Lebanon, and disputes will be resolved in Lebanese courts.

E-Gift Card Terms & Conditions

  • E-Gift cards are redeemable for all products on our website (www.privatomobile.com).
  • The card is not redeemable for cash.
  • E-Gift cards cannot be applied to previous purchases.
  • E-Gift cards have no expiry date.
  • To check the balance of your e-gift card, visit www.privatomobile.com or contact our customer service. 
  • E-Gift cards cannot be used to purchase other gift cards.
  • Any remaining balance on the card can be used for future purchases until the card balance is zero.
  • Products purchased with an e-gift card will follow our regular return and exchange policy.
  • We reserve the right to cancel any e-gift card or suspend any order if we suspect fraud or unauthorized activity.